9wicketbet Terms and Conditions

1. General Terms

Welcome to the 9wicketbet platform. These terms and conditions ("Terms") form a legally binding agreement between 9wicketbet ("Platform", "we", "us") and its users ("you", "user"). By using our website, application or services, you are considered to have fully accepted these Terms.

These Terms are governed by the applicable laws of Bangladesh. All services provided on our platform are subject to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

2. Eligibility and Age Limit

To register at 9wicketbet and use our services, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must be a legal resident of Bangladesh.
• You may only operate one account in your name.
• You must not be on a self-exclusion list from any gaming platform.
• You must be mentally competent and capable of making your own decisions.

3. Account Registration

To create an account at 9wicketbet, you must provide accurate and complete information. All information provided at the time of registration must be your own and truthful.

3.1 Account Security

It is your sole responsibility to keep your account login details (username and password) completely confidential. You must immediately notify our support team of any unauthorised access to your account. Only one account per user is permitted — operating multiple accounts is strictly prohibited.

3.2 Identity Verification (KYC)

9wicketbet may request documents to verify your identity at any time. Required documents may include a National Identity Card (NID), passport or birth registration certificate. Withdrawals may be temporarily suspended until the KYC process is completed.

• We may take up to 48 working hours to verify your identity.
• We reserve the right to verify the authenticity of submitted documents.
• Submitting fake or altered documents will directly result in account closure.

4. Deposits and Withdrawals

All financial transactions on 9wicketbet are fully secure and protected by SSL encryption. We currently accept payments via bKash, Nagad and Rocket.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Deposit methods: bKash, Nagad, Rocket.
• Deposited funds are generally credited to your account instantly.
• The mobile banking number used for deposits must match your registered name.
• Deposits through third parties are not permitted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes between 30 minutes and 3 hours.
• Withdrawals will only be sent to your own registered mobile banking account.
• Withdrawals may be temporarily held if KYC verification is not complete.
• Withdrawals may be delayed for review in cases of suspicious activity.

5. Bonuses and Promotional Offers

9wicketbet provides various bonuses and promotional offers. These offers are subject to specific conditions.

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳20,000. A wagering requirement of 20 times applies to claim the bonus. For example, depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000.

5.2 Bonus Usage Conditions

• Each bonus offer has its own validity period and wagering conditions.
• Wagering requirements also apply to winnings earned using bonus funds.
• Multiple bonuses cannot be used from one account, one device or one IP address.
• 9wicketbet reserves the right to cancel a bonus if its conditions are violated.
• A required turnover must be completed before withdrawing from a bonus.

5.3 VIP Program

Our VIP program has three tiers: Bronze, Silver and Gold. Your tier is determined based on your regular gaming activity. Higher tiers require more gaming activity to reach. Weekly cashback is available at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.2% weekly cashback.

6. Gaming Rules

All games offered on 9wicketbet are operated in accordance with fair play principles. The following rules must be followed while playing.

6.1 Permitted Activities

• Each game must be played within the designated betting limits.
• Any technical error encountered during gameplay must be reported to the support team immediately.
• The maximum bet amount per session is specific to each game.

6.2 Prohibited Activities

• Operating games using any kind of software or bots.
• Collecting bonuses using multiple accounts.
• Attempting to influence the outcome of a game.
• Playing games in collusion with other users.
• Participating in fraudulent activities.

6.3 Technical Errors

9wicketbet reserves the right to cancel any winnings or bonuses incorrectly credited due to a technical error. In such cases, the decision of the platform will be considered final.

7. Responsible Gaming

9wicketbet believes that gaming should be an entertainment activity. We give the highest priority to preventing gaming addiction and promoting responsible gaming.

• You can set deposit, betting or loss limits on your account.
• A time-out facility is available should you need a temporary break.
• You can permanently close your account through the self-exclusion option.
• Our support team provides advice and assistance regarding gaming addiction.

For more information, please read our Responsible Gaming page.

8. Account Closure and Suspension

9wicketbet reserves the right to temporarily suspend or permanently close your account in any of the following circumstances:

• If any part of these Terms is violated.
• If false or misleading information is provided.
• If you are involved in fraudulent activities.
• If there is suspicion of illegal money laundering.
• If evidence is found that the user is a minor.
• If multiple accounts are operated.

8.1 Account Closure by You

You may request to close your account at any time via our live chat or email. You will be given the opportunity to withdraw any existing balance before account closure, however any bonuses with incomplete wagering requirements will be cancelled.

9. Security and Privacy

The security of your personal information and finances is our highest priority. 9wicketbet uses advanced SSL encryption technology to keep all transactions secure.

• Your personal information is not sold or transferred to third parties.
• We collect information only for the purpose of improving services and verifying identity.
• We may be required to provide information to government authorities for legal reasons.

To learn more about our privacy practices, please read the Privacy Policy page.

10. Dispute Resolution

If a dispute arises on any matter, please follow the steps below:

• First, raise the matter through our 24/7 live chat.
• If the matter is not resolved via live chat, send a detailed complaint by email: [email protected]
• We will endeavour to formally respond within 72 working hours of receiving a complaint.
• The log records of our gaming system will be considered final evidence in all dispute resolutions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 9wicketbet is not responsible for the following:

• Losses caused by internet connection disruptions.
• Delays or losses caused by third-party payment providers.
• Temporary service interruptions caused by unexpected technical errors.
• Losses caused by the user's own mistakes.
• Service disruptions caused by natural disasters or other unforeseen circumstances.

9wicketbet is committed to providing quality service to the best of its ability, however it cannot guarantee completely uninterrupted service.

12. Terms & Conditions Changes

9wicketbet reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• We will endeavour to notify users before any significant changes are made.
• Continuing to use the platform after changes have been made means accepting the new terms and conditions.
• Updated terms and conditions will take effect from the date of publication.
• Previous versions of the terms and conditions may be archived on this page.

If you have any questions about these terms and conditions, please contact our support team via 24/7 live chat or by email at [email protected].